Wabotick — WhatsApp Official META Cloud API Plans Comparision

Yes — Wabotick uses the official META WhatsApp Cloud API. All template approvals, conversation charges, limits and policy enforcement are controlled by META and can change.

Message credit model: sending a message = 1 credit; receiving a message = 1 credit; webhook event (delivery/read receipts) = 1 credit. Plan allowances are provided for planning; monitor usage to avoid overages.

Yes. Customers must add their own credit/debit card for META conversation charges. Wabotick platform charges are separate.

If multiple payments to META fail, your WABA account may be disabled by META. Wabotick will assist with ticketing but final action is taken by META.

No. Wabotick does not provide month-to-month subscription plans; plans are usage & message-credit based. Contact sales for custom contract terms.

Often yes, via co-existence. Co-existence typically requires a 3–6 month old number and is subject to META approval. With co-existence small-business accounts may not get an approved display name (users may see the phone number). For an approved display name use Cloud API without co-existence (mobile app won't show business messages).

Possibly. In many cases your existing mobile WhatsApp chats may be deleted when connecting to the official API. Back up important data and plan migration carefully.

Yes. Wabotick offers free migration assistance from those providers. Caveat: migration commonly results in loss of chat history, previous provider chatbot logic, API integrations and automations. Wabotick will assist to rebuild (rebuild work may be charged).

No. Blue tick / verified badge is controlled by META and is not guaranteed. Wabotick can assist with the process but final decision rests with META.

META may throttle marketing deliverability — commonly 40–60% deliverability depending on quality and policy adherence. This is controlled by META and outside our direct control.

Yes — REST API & Webhooks, plus direct WooCommerce/Shopify integrations. Usually your software provider handles API integration; Wabotick can assist for a fee.

Platform provides a drag-and-drop builder. If you want Wabotick to build or re-create chatbots & automations, development charges apply.

Yes. One-time online training (Zoom/Meet) included. Remote support is available Mon–Fri (IST); public holidays closed. Standard turnaround time: 1–24 hours depending on issue severity.

META support response typically ranges from 1 to 7 days. Wabotick will raise tickets and assist follow-ups, but META controls response time.

Customers are responsible — META bills conversation charges. Wabotick bills platform fees separately. Keep payment methods current to avoid service disruption.

If message credits are exceeded you must upgrade plans or buy additional credits. Extra team member seats are chargeable separately — contact sales for pricing.

Yes. Wabotick may add paid add-ons, remove features, or change plans. We will inform where possible, but changes may be applied without prior notice.

Panel uptime ~99% (DigitalOcean Singapore). Platform is white-label; Wabotick does not own underlying panel source code. Planned maintenance will be notified when possible; urgent fixes may be applied on live servers.

Templates support text, image, video, document; variable content; dynamic templates; carousel & catalog templates; and up to 10 buttons (2 website, 1 call, 1 coupon, 6 quick replies). All templates require META approval.

Requirements include: 1 non-WhatsApp phone number for verification flows, company documents for FB Business setup, Google Cloud Translate API (if using live translate), and OpenAI tokens if using AI chatbot features.