WhatsApp stands out as the most popular messaging app globally, serving millions of users of all ages and demographics, benefiting both individuals and businesses alike; With the immense user base of instant messaging platforms, businesses are leveraging WhatsApp marketing, particularly through Chatbot marketing, to enhance customer satisfaction and overall experience, making WhatsApp Chatbot an essential tool for customer service marketing.
What are the benefits of employing WhatsApp Chatbot Marketing for business?
Customers in the digital era want businesses to respond quickly. This might apply to any business, including retail, finance, and logistics. It increases your client’s loyalty game by making them feel valued and valuable. Customers may now have several questions about your product or service.
Consider yourself a hotel booking website. Some of the most typical questions that your consumers may have are about normal hotel prices, bookings, acceptable payment channels, refund policies, and so on. Now, there is a danger that your audience will abandon you if you do not respond quickly.
This is when a WhatsApp chatbot comes in handy. You may use it to automate FAQs. You may create unique flows for different phases of a conversation. A WhatsApp bot may also automate your cross-selling flow without the need for human interaction.
WhatsApp Chatbot may send audio, video, picture, and file attachments in addition to text responses. We may also utilize Interactive templates with buttons on the response. On button clicks, the bot may send various forms of responses and redirect them to any URL.
Benefits of WhatsApp Chatbot:
Including an AI chatbot in WhatsApp can transform the way your company handles client interactions. With an intelligent bot, you can increase the value of client engagement by providing timely and appropriate replies around the clock.
How do we start with WhatsApp Chatbot?
To use your WhatsApp account as an AI Chatbot, you must integrate an AI Chatbot solution such as WaBotick.com. It is very simple to connect WaBotick to a WhatsApp business account.
To begin, go to WaBotick.com and register for free. It is entirely free for the first 2,000 subscribers. WaBotick provides bot creation options for both WhatsApp and Telegram. To begin constructing a bot, we will link the WhatsApp Business API to WaBotick. You may read our blog to learn how to develop a WhatsApp Cloud API.
Features of WhatsApp Chatbot in WaBotick:
Chat Widget:
To boost subscribers, we can create a chat widget and embed it on a website, enabling users to receive instant responses and join our subscriber list upon sending a message. We can send various types of responses, including images, videos, audio, and documents, and utilize button replies to guide users to appropriate responses or external websites.
Keywords or Action Buttons Bot:
By developing a bot to respond to keywords or action buttons, we can tailor responses based on user messages, ensuring prompt and relevant interactions that enhance customer satisfaction.
Collect User Data in a user-friendly manner:
Utilizing User Input Flow and custom fields facilitates seamless collection and storage of user data, enabling personalized interactions akin to human conversation.
Condition-Based Reply:
Customize responses based on user attributes like gender, age, or other custom fields, ensuring tailored interactions that resonate with individual users.
Sequence Message:
Deploy sequence or drip messages to re-engage users over time, sending periodic messages on an hourly, daily, or weekly basis to maintain user engagement and interest.
Live Chat:
Monitor real-time bot-user communication through WaBotick’s live chat feature, enabling intervention and manual responses to users as needed, enhancing user experience and satisfaction.
Broadcasting Marketing Messages:
Leverage the WhatsApp chatbot’s broadcasting capability to send marketing and non-marketing messages to segmented customers, enjoying higher open rates compared to traditional email broadcasting.
in India.